Space in a class is booked on a first-come-first-served basis.

Your space is only confirmed upon receipt of payment.

Payments are non-refundable.
(Except in exceptional circumstances)

If you miss a class we do our best to offer you another class to make it up. However this is not guaranteed.

Classes missed cannot be moved on to other courses.

If a bitch comes into season during a course we will give you up to 50% off your next course.

If your dog develops a serious illness during a course and you discuss this with us we may, depending on the circumstances, give you a discount on your next course.

Please switch phones to Silent Mode during a class
(except for emergencies)

We do not accept responsibility for any accidents if unsuitable clothing/footwear is worn.

If you can't make it to a class we need plenty of notice to alter your class time:
one-to-one class 48 hours
other classes at least 24 hours
otherwise you will forfeit the class fee.
(unless there are exceptional circumstances)

Class times may be subject to change - we will give as much notice as we we can and offer an alternative.